At Virtual Fitness (“Virtual Fitness” or "We"), user privacy is an important concern. We are committed to privacy and security, and to providing the best possible user experience for our users and online customers ("You"). We also strive to protect the personal and confidential information of those who use our on-line services.
What information does Virtual Fitness collect from me?
When you complete our online registration process or participate in our website as a client of virtual-fitness.co.uk, we collect certain personal information. We collect the following categories of personally identifiable information through the Web site:
· Contact Information – including name, mailing address, telephone number, and e-mail address
· Program Preferences - information about your workout program formats and preferences
· Personal Statistics – including date of birth, height, weight and gender
· Personal Goals - your personal goals for your workout program
· Medical History – information about your medical condition, prior treatments, medications taken
· Current Exercise Regimen – information about your current exercise habits and equipment
· Workout Log – information about your participation in your current workout program
· Food Journal – information about your daily eating habits
· General Client Information – general information about your workout program, health, eating habits, and mental state. May be in the form of questions asked to the personal trainer
We collect information in several ways. For example, some of this personal information is gathered when you register as a customer using our Sign Up Now! Registration process. During registration, we ask for your contact information, program preferences, personal statistics, personal goals, medical history and current exercise regimen. Once you register, you are no longer anonymous to us and are able to take full advantage of our services. In addition to registration, we may ask you for information at other times, such as when you report a problem with our site or services, or contact the company via the corporate e-mail address. You will also have the opportunity to submit workout logs, food journals and general program information throughout your use of our services. If you contact us, we may keep a record of that correspondence.
If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of this Web site, you should contact a representative of virtual-fitness.co.uk by clicking here.
What are cookies and how does Virtual Fitness use them?
How does Virtual Fitness use the information?
Our primary goal in collecting information is to improve the site and provide you with the best possible experience on the site. For example, by using the information collected, we are able to provide you with an easy to use and readily available forum to access your virtual-fitness.co.uk account information. We use your information to create and modify your training program and to monitor your progress. All of your information is made available to our personal trainers. We will also use your personal information to notify you of other products or services available from virtual-fitness.co.uk and its business affiliates.
We also may do research on our users' demographics and behaviour based on the information provided to us upon registration, gathered from transaction activity, from our server log files or from surveys. This research may be compiled, analyzed or sold on an aggregated basis, which does not include information identifying individual users. Virtual Fitness also may share this aggregated data with business partners or other third parties.
Who is collecting information?
With whom does Virtual Fitness share my information?
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Data in the Aggregate: We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data which does not identify an individual person.
Other: We also may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Virtual Fitness Terms and Conditions of Use, or may otherwise be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other virtual-fitness.co.uk Web site users or clients, or anyone else that could be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.
We may occasionally hire other companies to provide limited services on our behalf, including packaging and mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
How can I control my personal information?
We offer our clients choices for the collection, use and sharing of personal information. You may contact us if you wish to view, edit or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.
How do we protect financial-related information?
Keeping your personal financial information private is vitally important to us. As a matter of policy and long time business practice, Virtual Fitness does not sell information provided by its clients. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We process credit payment transactions through a third party site that will transfer you to Pay Pal or a similar service in order to process any online payments.
What security precautions are in place to protect the loss, misuse or alteration of my information?
Your Virtual Fitness Account Information is password-protected so you have access to this personal information. Remember to sign out of your Virtual Fitness account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, this site does not use security encryption measures. Therefore, information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using email, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use our reasonable efforts to ensure its security on our systems.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose information online, that information may be accessible to other clients and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer